Pankaj Gupta has started to reopen several BBB complaints with promises to send $100, $150, $200 or $250 as a token a good faith. He has acknolwodged that he owes fill in the blank x amount of dollars. He also thanks the complaintant for speaking with him on x date and advises how they were unable to contact them as they moved their phone and email system.
The BBB is taking this communication as a sign that the BBB complaint is closed and either you accept it, or it gets closed as “business made good faith effort to resolve complaint but customer not satisfied with business response” That is just wrong on so many levels. I have a feeling that will change when no payment is recieved and you recontact the BBB.
Here is what I have heard from different people. The intial good faith payment not only never arrived, but repeated tries to contact Acteva to inquiry about the payment have been unsuccessful. So again, Pankaj is not returning emails and phone calls.
Well its now the middle of January and we all want to see this new business venture or new cash stream so everyone can be paid back the money they are owed. Its been promised in countless letters to his clients. “Hopefully we can revisit the plan in January and there is a good possibility that we will be able to accelerate the schedule. –
I have heard that all Acteva employees are working remotely. Gupta was tracked down by 2 of his former clients. He had a meeting at a coffee shop to discuss a new business venture with one, but it was an ambush to serve him personally. I don’t see that one happening again, but if you are interesting in having Pankaj Gupta personally sued, let me know.
I have heard from another former client, that she won her arbitration. In fact a defualt judgement was awarded to her as Pankaj was a no show for the hearing. She still has a few more legal hoops to jump through in order to get her money, but the ball is rolling.
I saw the San Francisco Public Press article in December. In it, Gupta stated, this site and bad press were killing his brand, sorry this was all his own doing. It still is. Its been 7 months and Pankaj Gupta has yet to make ammends and has not issued payments to countless people. People are still waiting from Mid 2012 to be paid back.
We Mr. Pankaj Gupta, we are waiting to see you make good on your promises and claims. Its now the middle of January and we want to see proof of this new payment schedule and want to see payments being made. The BBB is publishing the correspondence between your and your former clients. I strongly suggest your next batch of letters you truly aplogize and mean it and not blame some outside factor. Telling somebody you have been ignoring for 15 months, that you were unable to contact them due to you moving your phone and email system is laughable. My last piece of advice to you, stop playing games and ignoring those you owe and pay them the money. Its that simple.
A new BBB complaint was closed this week. The complaint was ignored. I have heard from several folks that are still waiting for their good faith payment too. Its seems that Pankaj is not responding to inquiries for payments still. I will keep my eye open for more developments.