Acteva Victims

The list of Acteve non-profits claiming to be owed money. Please note the amount owed is original amount owed when we were first contacted.
Any payments made will not be reflected here.

Victim 1 owed $19,000
Victim 2 owed $18,000
Victim 3 owed $13,000
Victim 4 owed $5,000
Victim 5 owed $65,000
Victim 6 owed $100,000
Victim 7 owed $80,000
Victim 8 owed $56,000

 

There are more victims. We have chosen to highlight just a few.  Each victim claims the following:

Used Acteva for event management services.

Their event has passed and they are still owed money.

Repeated calls and emails to Acteva are not returned

A high balance is still outstanding.

If this sounds like your or your group, please contact us so we can provide you with the resources to try and recoup your money.

5 thoughts on “Acteva Victims

  1. I am the director of a small non-profit organization. We used Acteva in 2011 and again in 2013 for a conference we host. There were no issues in 2011, but this year we are still owed a balance of about $13,000 from the event in February. For our organization, this is a significant amount of money. I have been trying since late February via email and phone to get resolution, and have received virtually no response other than automated replies.

    • Hi, Rebecca. Sorry you’ve had such a bad experience with Acteva. You’re certainly not alone and I want you to know there are a lot of people fighting on your behalf to make sure you’re paid every dollar you’re owed.

      That said, if you’re in need of a reputable and trustworthy online event registration service provider in the future, I encourage you to check out Eventbrite. While it won’t undo the damage done to your organization by Acteva’s unapologetic failure, you can rest assured that you’ll never experience a similar nightmare through Eventbrite.

      You can learn more about Eventbrite here: http://www.alyssonfergison.com/acteva-complaints-eventbrite-to-the-rescue/

      • Rebecca, that is one of my friends and she has been working a ton behind the scenes. I can vouch for Eventbrite, they have been very helpful and outgoing. It does seem like Acteva is more focused on attracting new customer instead of servicing the ones that have. Acteva has also been preoccupied with my site the last several weeks.

  2. We used Acteva for about eight years. At the worst, they owed us over 90k. To this day I do not know how we got it back. They never paid all of it, but we got the lion’s share and got the hell out. We are now happy users of regonline, which has wonderful reports, layouts, support, prices and staff. I researched and compared at least ten companies, including eventbrite, cvent, 123meeting, and on and on. RegOnline was right for us because it offered the most options at the most affordable rate. I feel so terrible for all Acteva customers. There’s NO EXCUSE for their dishonest, despicable practices.

  3. I am an investigative producer in West Palm Beach, Florida for the NBC station here. I am wondering if anyone based in the South Florida or Treasure Coast area has had a bad experience with this company?

    If so, please e-mail or call me: LWalsh@wptv.com 561-653-5795 I would love to talk to you more about what happened for a possible story.

    Lynn Walsh

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Does Acteva owe you money?

Steps to get your money back File complaints

Current BBB Complaint Count 158

Closed with BBB assistance (65)
Failed to Resolve the Complaint (9)
BBB found company made good faith to resolve complaint (16)
Company Failed to Reply to complaint (68)

All BBB Complaints

See the full list of Acteva BBB Complaints

A typical Acteva Complaint

Here is a reopened complaint that Acteva has yet to take care of, Failed to reply to BBB Complaint

Ed Lemire is back at Acteva

We just heard that Ed Lemire is back and contacting people and promising money will be paid. The question remains if the payment will arrive. Email or call him today: email is elemire@acteva.com and his direct line is 415 962 9039

Pankaj Contacted Actevasucks

Pankaj Gupta and I had an hour long phone call and you can see some of what we spoke about here

Partners and Press

Check out the Idealware Acteva post They are now distancing themselves from Acteva.

View the Alysson Fergison Acteva coverage She is really disgusted by Acteva antics.

Acteva was sued in court Don't upset a group of lawyers!

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